Know what every customer needs — and what still needs resolving.

Dovren turns conversations from every channel into tracked work, automates what's safe, and hands the rest to your team.

Command Center

See open, overdue and escalated work at a glance with a live activity feed.

Every channel in one timeline with AI summaries and one-click human takeover.

Every actionable message becomes a request with an owner, SLA and resolution.

The AI never invents prices, availability, refunds or completed actions.

Route, assign and escalate automatically with simple rules.

Configure your own words — guests, patients, clients — without code.